General terms and conditions of business

1. Conclusion of the contract

With your order you make a binding offer to us to enter into a contract with you. By sending an order confirmation via e-mail to you or the delivery of goods ordered, we can accept this offer. First, you will receive a confirmation of receipt of your order by e-mail to the specified e-mail address (Order Confirmation). However, a purchase contract is only with the dispatch of our order confirmation via email to you or to the delivery of goods ordered.

When ordering through our online store the ordering process includes a total of 4 steps. In the first step, select the desired goods. In the second step you enter your customer information, including billing address and possibly deviating delivery address. In the third step, you choose how you want to pay. In the last step you have the opportunity, all information (eg name, address, method of payment, items ordered) to check again and corrected if necessary, before clicking ‘Paid Order’ your order by clicking on send us.

2. Storage of contract

The treaty text your order we store. You can print to us by clicking in the last step of the order to “print” this prior to dispatch your order. We will also send an order confirmation and an order confirmation with all order data and our Terms and Conditions to the e-mail address you provided.

3. Retention of title

The delivered goods remain our property until full payment of all claims.

4. Prices, shipping costs, return costs upon withdrawal

All prices are final and include 19% VAT. In addition, shipping costs in the amount of 7.90 € incurred within Germany. When shipping to other countries, we charge a shipping fee of € 15.90. The minimum order is 20 euros.

When returning the goods, the customer bears the costs of Rücksenudng.

5. Delivery

As delivery times given in the supply lead times, these begin with receipt of payment apply. For delivery on the invoice or by direct debit payment, the delivery times start with the adoption of the Treaty on the part of the company.

We deliver to Germany and all EU countries.

6. Payment

Payment will be made either in advance by bank tranfer, via PayPal, cash on pickup in Abhollager or COD. We reserve the right to exclude individual payment.

When selecting the advance payment, we give you the bank details in the order confirmation. The invoice amount is to be paid within 10 days to our account.

7. Warranty

The warranty is based on the statutory provisions. As far as used goods are subject to the transaction and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period shall be for the purchase of used items one year.

8. Privacy Policy

At initiation, completion, management and rescission of a purchase contract data we collected, stored and processed in accordance with legal provisions.

When you visit our Internet site that currently used by your PC IP address, date and time, the type of browser and operating system of your PC and the pages viewed by you will be logged. However, conclusions about personal data are us therefore not possible and also not intended.

The personal data that you provide us such. B. ordering or by e-mail (eg. As your name and contact information) will be processed only for correspondence with you and only for the purpose for which you give us the have provided data.

We share your information only in keeping with the shipping company further, to the extent necessary to deliver the goods. For the settlement of payments your payment data to the credit institution responsible for payment on.

We assure you that we will not pass your personal information to third parties, moreover, unless we are legally obligated or you have expressly consented. If we take for the implementation and execution of manufacturing processes services of third parties, the provisions of the Federal Data Protection Act are complied with.

8.1. Length of storage

Personal data which have been communicated to us through our website will only be stored until the purpose is fulfilled, for which they were entrusted to us. As far as trade and tax retention periods are observed, the duration of the storage of certain data may be up to 10 years.

8.2. Your Rights

Should you no longer be made in agreement or this wrong with the storage of your personal data, we will arrange to your instructions to the extent permitted by law, the deletion, correction or blocking of your data. You can request free information about all personal information that we hold about you. For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data please contact us at:

TriaTex UG haftungsbeschränkt, Postfach 11 23 32, 46122 Oberhausen

8.3. Links to other websites

As far as we refer to the websites of our Internet site, or link, we can not accept any responsibility or liability for the accuracy or completeness of the contents and the data security of these sites. As we have no influence on compliance with data protection regulations by third parties, you should consider separately the privacy statements of each offered.

9. Applicable Law

Only German law. Compared to a consumer this choice of law applies only in so far as thereby be no compelling legal provisions of the country in which he has his domicile or habitual residence restricted. Jurisdiction is Oberhausen.

Information right of withdrawal can be found here